Krista Hirschmann, PhD

Krista Hirschmann, PhD

Krista Hirschmann, MA, PhD has a deep and unyielding interest in ways people operate in complex systems, particularly health care, by constructing and communicating diverse realities. Over the last 20 years this interest in systems has led her on a journey as a researcher, educator, facilitator and organizational leader in both university and health care settings, consulting with healthcare practitioners in the US, Canada, and Australia. Krista uses her interests to compassionately support health care teams and their resiliency with continuous changes by strengthening their interconnections through differentiating and appreciative conversations. All aspects of her work encourage healthcare professionals to enhance their skillfulness, reignite their joy, and grow as empathic and congruent human beings.     

In addition, Krista is a certified professional for Relational Coordination, recognizing the mutually reinforcing dynamics of work process and relationships within high-performing teams. She is one of the few Master Trainers in the United States for the Flinders Program for the Self-Management of Chronic Conditions, and has served on the board, as Vice President of Education, and as a Faculty member for the American Academy of Healthcare Communication. She also has served as a facilitator for Schwartz Center Rounds for over 10 years.   

Krista as recently accepted the position of CEO of FlinCare, a small startup passionately committed to helping people improve the quality of their own lives with online support for self-management of chronic conditions. Previously, she led a team of Practice Coaches at Lehigh Valley Health Network dedicated to the transformation to Patient Centered Medical Home in primary care by emphasizing "lean processes and robust relationships." She finds joy in parenting her three children, Kelsey, Carter, and Eleanor with her partner, Kevin, as well as reading and coaching basketball.