Blog

Reconnecting after a long time away...

Anthony Suchman 0 0 Article rating: No rating

It’s been many months since my last note. I wrote to you previously about my dear sister Nancy who developed a glioblastoma; after two years of remarkable courage and grace, she succumbed in late December. 

Why relationships matter in the COVID-19 pandemic

Anthony Suchman 0 930 Article rating: 5.0

Dear friends and colleagues,

As the COVID-19 pandemic escalates all around us, I can’t help but notice how very important relationships are in finding our way through, for both the community at large and people who work in healthcare.

We are all sustained by support and compassion, by feeling that others know us, understand us and care about us. The need for connection is quite literally hard-wired into our neurobiology; our survival as a species has always depended upon it. (Over the last few years I’ve been worrying that our lack of compassion and connection might actually be putting our survival at risk, but that’s a story for another time…) 

A new article on physicians' relationships with one another, a critical component of healthcare culture

Anthony Suchman 0 712 Article rating: 5.0

Given our shared interest in improving the quality of relationships and culture in healthcare organizations, I thought you might be interested in the article on physicians' trust of one another that I wrote with Rich Frankel and Ginny Tilden. It was just published in JAMA as part of a series of articles about trust in healthcare more generally. The series grew out of a 2018 conference on trust sponsored by the American Board of Internal Medicine Foundation.

Avoiding the most common (and fatal) pitfalls of organizational change.

Part 3: Hold the tension of change

Anthony Suchman 0 1145 Article rating: No rating

Welcome to the third installment in our series on avoiding common pitfalls in organizational change.This blog describes what is arguably the most under recognized yet absolutely essential function of a change leader - holding the tension of change.

There is no change of any consequence that does not involve anxiety and conflict. Tension is intrinsic to change; it's normal, you can count on it. But it's also something that must be attended to. How you and everybody else deals with that tension has a huge impact on the outcome...

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